Privacy Policy

Who we are

LIV Beauty & Wellness is operated by LIV Center, LLC, a registered business in Florida, serving the Tampa Bay Area. Our website address is:
https://www.liv.center. For privacy-related concerns, contact us directly.

Personal Data Collection and Usage

LIV Beauty & Wellness collects personal data only from clients who receive services and create accounts through our online portal at
https://portal.liv.center. This includes:

  • Personal Data: Name, email address, and account preferences.
  • Transactional Data: Appointment details for IV or Vitamin injections.
  • Technical Data: Cookies used for session management and user experience enhancement.

This data is collected to provide services, manage user accounts, and ensure a personalized experience. The legal basis for this collection is the performance of a contract when users sign up for services, and active consent when users provide information.

Comments

The website does not support user comments.

Media Uploads

The website does not support user-uploaded media files.

Contact Forms

The website includes a contact form for potential clients to inquire about services. Information submitted through this form is used solely for responding to inquiries and is retained for up to one year. This data is not used for marketing purposes.

Cookies

Cookies are used to enhance user experience, manage login sessions, and remember user preferences. The types of cookies used include:

  • Session Cookies: Temporary cookies that are deleted when the browser is closed, used for managing login sessions.
  • Persistent Cookies: Cookies that last for a set period (e.g., one year for user preferences) to remember settings across visits.

Analytics

Google Analytics is used to understand how the site is used to improve user experience. Users can opt out of Google Analytics tracking by installing the
Google Analytics Opt-out Browser Add-on. Google’s privacy policy is available
here.

Data Sharing with Third Parties

User data is shared with the following third parties:

  • Payment Processing: Payments are processed through Square Payments. Their privacy policy is available here.

Data Retention Periods

Personal data is retained for different periods depending on the type of data:

  • Account Information: Retained as long as the account is active or as needed to provide services.
  • Transactional Data: Retained for 7 years for legal and tax purposes.
  • Cookies Data: Retained according to the duration set in the cookie policy above.

User Rights Over Personal Data

Users with accounts on this site can request an exported file of their personal data, including any provided data. Users can also request the deletion of personal data, except for data retained for administrative, legal, or security purposes. Requests can be made at
info@liv.center.

Data Transfers Outside the US

User data may be transferred outside the US by third-party service providers. These transfers are safeguarded by:

  • Using service providers that are Privacy Shield certified or have equivalent data protection agreements in place.
  • Implementing model contract clauses when necessary.

Data Protection Measures

User data is protected through:

  • Encryption of data in transit and at rest.
  • Regular security audits and system updates.
  • Staff training on data protection regulations.

Data Breach Procedures

In the event of a data breach, the following procedures are in place:

  • Immediate assessment of the breach and risk mitigation.
  • Notification of affected users and relevant authorities within 72 hours if required by law.
  • Review and enhancement of security measures to prevent future breaches.

Third-Party Data Reception

No data about users is received from third parties.

Automated Decision-Making and Profiling

Automated decision-making or profiling is not conducted with user data.

Regulatory Compliance

LIV Beauty & Wellness complies with all relevant health and wellness industry regulations concerning data privacy. The highest standards of data protection required by law are upheld.

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